General inquiries:
Technical Support:
Network Operations:
Contact our customer service team by Twitter: @onegigabit


Vancouver customer service: 1-778-819-8465
Seattle customer service: 1-206-472-6333
Customer service lines are available 8:30 AM to 5:30 PM, Pacific Time
NOC: 1-778-819-8495 (24 x 7 x 365, urgent network operational issues)


Mail and Deliveries:
2001 6th Avenue
Suite 2101
Seattle, WA 98121
Please note: Office hours are by advance appointment only.